To be honest, no one gets thrilled about ISO certification in the software development sector. However, the goal of ISO was never to bury enterprises beneath mountains of process paperwork.
So, what exactly is ISO 9001? It defines the standards for a quality management system and is founded on ideas such as a strong customer focus, top management motivation and involvement, the process approach, and continuous improvement.
It establishes goals rather than instruments. As a result, there is plenty of potential for innovation and agile software firms to make use of these principles and ISO certification.
Why Participate In The ISO Process?
The ISO Logo Represents An Impartial Quality Evaluation
Let’s face it: being able to reassure leads and prospects about your ability to consistently supply high-quality services is a significant benefit.
To engage in a partnership as a service provider, you must first build trust. ISO certification for software company is an excellent sign of company’s maturity and dedication to quality.
To Explain Where You Are And Where You Want To Go
ISO mandates your organization to do a SWOT analysis and strategic planning to address the most crucial parts of your business.
With the proper objectives, KPIs, and processes in place, management and staff should be able to focus more on what matters.
As with any effective strategy plan, ISO helps teams keep focus over time by requiring the organization to audit its quality procedures regularly.
To Increase Operational Efficiency Through The Exchange Of Information And Expertise
ISO is about having a comprehensive approach to quality by documenting procedures for all aspects of the business. It is an excellent chance for organizations to increase collaboration and cooperation. This is a method of ensuring uniformity and efficiency. There is no need to recreate the wheel for each activity. That means you’ll have more time to devote to higher-value creative projects.
Tips And Tools For Bringing ISO To The Agile Side
Concentrating On Current Processes And Best Practices
First and foremost, take note of what you do. You’ll then get better as you go. What matters is that the procedures be concrete and action-oriented.
- Inquire as to what someone is doing.
- Inquire as to how they know that is what they should be doing.
- This should result in some consistent documentation.
These are important questions to ask to ensure that you are focusing on procedures and documentation that are valuable and easily accessible.
Make Use Of Interactive And Agile Tools
When you begin the ISO certification process, you may be given samples of how other firms track their procedures. These papers might be massive Excel spreadsheets that you don’t want to look at.
Don’t be misled. This does not have to be the case. Here’s how to handle a quality assurance project:
- A user-friendly and interactive process mapping with easy-to-read icons and links to all procedures and required documentation organized by region.
- A platform for sharing all documents and resources based on user permissions. This lets everyone view the information at any time and change it online, eliminating the need for versioning.
- Shared boards for all project management, internally and with clients, as well as vertical-specific solutions for HR and business development.
- Reminders for any tasks that can be scheduled automatically, simply plan events on the platforms that you use daily for all projects.
- Easy-to-use online questionnaires to assess client happiness, skills, and knowledge, as well as training efficiency.
- And an online Handbook to help new team members to get started.